North Georgia Hospice & Palliative Care
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North Georgia Hospice & Palliative Care
Home
About Us
Our Services
FAQs
Volunteer Opportunities
Join Our Team
Contact Us
Our Privacy Policy
More
  • Home
  • About Us
  • Our Services
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  • Volunteer Opportunities
  • Join Our Team
  • Contact Us
  • Our Privacy Policy
  • Home
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  • Our Services
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  • Contact Us
  • Our Privacy Policy

Privacy & SMS Policies

North Georgia Hospice and Palliative Care

Effective Date: 6/29/26


North Georgia Hospice and Palliative Care (“North Georgia Hospice,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information entrusted to us by our patients, families, caregivers, referral

sources, website visitors, and community members.


This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website and communications, including text messaging services.


Information We Collect

We may collect the following types of information:

  • Personal Information
  • Name
  • Address
  • Email address
  • Telephone number
  • Date of birth (when applicable)
  • Information submitted through contact forms
  • Referral information
  • Employment application information


Healthcare Information

If you are a patient or family member, we may collect Protected Health Information (“PHI”) as permitted or required by law and consistent with our HIPAA Notice of Privacy Practices.


Website Usage Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage statistics
  • Cookies and similar technologies


How We Use Information

We may use information to:

  • Respond to inquiries
  • Coordinate hospice and palliative care services
  • Communicate with patients, families, caregivers, and referral sources
  • Schedule appointments and visits
  • Provide care-related updates
  • Process referrals
  •  Improve our website and services
  • Comply with legal and regulatory requirements


Text Messaging Communications

If you provide consent, North Georgia Hospice and Palliative Care may send text messages related to:

  • Patient care coordination
  • Appointment reminders
  • Visit scheduling updates
  • Caregiver communications
  • Referral communications
  • Service-related notifications


Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at: North Georgia Hospice and Palliative Care: Phone: 706.661.7839 | Email: admin@northgahospice.com


SMS Consent

Text message consent is not required to receive healthcare services. SMS consent is obtained through website forms, written consent, verbal consent when permitted, or other documented consent methods.


Important SMS Privacy Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver the SMS communications.


Disclosure of Information

We may disclose information:

  • To healthcare providers involved in patient care
  • To service providers performing functions on our behalf
  • As required by law
  • To protect patient safety
  • To comply with court orders, subpoenas, or governmental requests
  • We do not sell personal information.


HIPAA Compliance

Protected Health Information is handled in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA). For information regarding our use and disclosure of PHI, please refer to our Notice of Privacy Practices.


Data Security

We maintain administrative, physical, and technical safeguards designed to protect personal information and PHI from unauthorized access, use, or disclosure. However, no transmission of information over the internet can be guaranteed to be completely secure.


Cookies and Analytics

Our website may use cookies and analytics tools to improve functionality and user experience. Users may modify browser settings to limit cookie usage.


Your Rights

Subject to applicable law, individuals may have rights regarding access to, correction of, or restrictions on certain personal information. Questions regarding privacy rights may be directed to our Privacy Officer.


Contact Information

If you have questions regarding this Privacy Policy, please contact:

North Georgia Hospice and Palliative Care: 

Address: 139 Prominence Ct, Ste 150, Dawsonville, GA, 30534 | 706.661.7839 |  admin@northgahospice.com


We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.


SMS Terms & Conditions

North Georgia Hospice and Palliative Care

Effective Date: 6/29/26

By providing your mobile phone number and opting in to receive text messages from North Georgia Hospice and Palliative Care, you agree to these SMS Terms & Conditions.


Program Description

North Georgia Hospice and Palliative Care may send conversational and informational text messages related to:

  • Patient care coordination
  • Appointment reminders
  • Visit scheduling
  • Caregiver communications
  • Referral communications
  • Service updates
  • Administrative notifications

Text messages are intended to support healthcare operations and patient services.


Message Frequency

Message frequency varies based on patient needs, caregiver communications, referrals, and service-related interactions.


Costs

Message and data rates may apply according to your mobile carrier plan.

North Georgia Hospice and Palliative Care is not responsible for any charges imposed by your mobile carrier.


Opt-In

You may opt in to receive SMS messages through:

  • Website forms
  • Patient intake forms
  • Referral forms
  • Written consent
  • Verbal consent where permitted
  • Other approved consent methods

Consent is not a condition of receiving healthcare services.


Opt-Out

You may opt out of receiving SMS messages at any time by replying: STOP

After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you re-enroll.


Help

For assistance, reply: HELP or contact:

Phone: 706.661.7839

Email: admin@northgahospice.com


Privacy

Your privacy is important to us.

Please review our Privacy Policy on this page.


SMS Privacy Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers necessary to deliver text message services.


Supported Carriers

Message delivery is subject to carrier availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages.


Contact Information

North Georgia Hospice and Palliative Care:

Address: 139 Prominence Ct, Ste 150, Dawsonville, GA, 30534 | 706.661.7839 |  admin@northgahospice.com


Changes

North Georgia Hospice and Palliative Care reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.


Copyright © 2026 North Georgia Hospice & Palliative Care - All Rights Reserved.

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